Refund policy

We do not accept returns/exchange

Incase the customer receives a damaged product , we are happy to send them a new package  :D

In order to exchange any damaged goods we require a complete unboxing video showing the customer opening the package completely without any cuts in the video.

Please open your package within two days of delivery and contact us within the return time frame, with the video.

 

Failed Delivery & Return Policy

In case a delivery attempt fails due to the customer being unavailable, our courier partners will attempt delivery up to three (3) times.

If the delivery is unsuccessful after three attempts, the package will be marked as Return to Origin (RTO) and sent back to us.

• Refunds (if applicable) will be processed only after the package is received back by us in its original condition.

• Original shipping charges and RTO (return) charges will be deducted from the refund amount.

• Any additional costs incurred due to failed delivery will be borne by the customer.

We kindly request customers to ensure availability at the provided address and keep their phone accessible during the delivery window to avoid delays or returns.